Performance Management

Solving Performance Problems

Managing performance problems successfully

Being skilled in solving performance problems is a great way to manage your relationships. When things get tough, you need to deal with performance issues in a calm, consistent, and systematic way. This course will help you develop the necessary skills to maintain healthy problem-solving relationships. 

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What’s in the course?

  • Remaining calm and professional when dealing with performance issues 
  • Managing your relationship with staff when things go wrong
  • Identifying the triggers for adult/child/parent behavior and guide towards adult-adult interactions 
  • Adopting a systematic and positive problemsolving approach for productive meetings 
  • Managing denial and emotional responses effectively 
  • The consequences of no or low improvement 
  • The importance of regular monitoring in sustaining performance improvement 
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Uniquely customizable

The ultimate in flexibility, our ready-to-use courses can be customized to fit your brand and your processes. Whether it’s a video introduction from the Chairman or vital policies embedded in a course, Kallidus Content puts you in control.

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We speak your language

With over 100 languages pre-programmed, wherever your learners are and whatever their language preferences, users can dynamically translate courses in a single click.

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Accessible and flexible

Our customization features mean you can cater for any learner’s needs. From speed control to color settings and closed captions to multi-device access, you have the tools your teams need to maximize their potential.

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