Team Dynamics

Managing Conflict

A catalyst for growth

Managing conflict at work in an effective and professional manner is the responsibility of every team leader and manager. When handled correctly, conflict can be a catalyst for growth and innovation.  

In this course, youll discover how to avoid friction and damage to team spirit, learn strategies to diagnose the causes of conflict, and how to resolve conflict and restore unity.  

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What’s in the course?

  • Learning to identify the cause of the conflict before mediation 
  • Learning how to resolve conflict between two individuals at work 
  • Exploring some strategies that would help restore unity 
  • Understanding what causes conflict 
  • Recognizing the impact of conflict on team dynamics 
  • Using conflict to affect the team positively 
  • Identifying individual responses to conflict 
  • Developing and using a coping strategy for each response 
  • Using a systematic approach to conflict resolution 
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Uniquely customizable

The ultimate in flexibility, our ready-to-use courses can be customized to fit your brand and your processes. Whether it’s a video introduction from the Chairman or vital policies embedded in a course, Kallidus Content puts you in control.

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We speak your language

With over 100 languages pre-programmed, wherever your learners are and whatever their language preferences, users can dynamically translate courses in a single click.

we speak your language

Accessible and flexible

Our customization features mean you can cater for any learner’s needs. From speed control to color settings and closed captions to multi-device access, you have the tools your teams need to maximize their potential.


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